Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Opened Thunderbird today to find all my email accounts missing

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur user01229325

more options

When I opened Thurnderbird today all my email accounts were missing. Please see image to see what I am seeing when I start the program.

I have had a look at my profile folder and all my email still seem to be in there. I have no idea how to link my profile folder back to the Thunderbird program.

Any help fixing this problem will be appreciated.

I am using Windows 10 with Thunderbird 52.9.1

Thanks

When I opened Thurnderbird today all my email accounts were missing. Please see image to see what I am seeing when I start the program. I have had a look at my profile folder and all my email still seem to be in there. I have no idea how to link my profile folder back to the Thunderbird program. Any help fixing this problem will be appreciated. I am using Windows 10 with Thunderbird 52.9.1 Thanks

All Replies (3)

more options

Is your Folder Pane down the left side missing? Go to Options-Layout and turn the older Pane back on.

If that is not the issue post a screen shot of what your screen looks like.

Gewysig op deur user01229325

more options

Thanks for the reply. I will have a look at this when I get back to my laptop. As far as I remember there was nothing there. Its was as if I had just download Thunderbird and it was asking to add accounts.

more options

Thunderbird does have a history of losing track of your profile. This article describes it and how to fix. http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared