We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Scrolling on a website, Firefox jumps back to the top of the page

  • 1 antwoord
  • 2 hierdie probleem
  • 3 views
  • Laaste antwoord deur cor-el

more options

Just some general feedback. When scrolling through a website like: https://www.coroflot.com/design-jobs# Firefox suddenly jumps back to the top of the page. This doesn't happen when I use other browsers such as Chrome or Safari.

Just some general feedback. When scrolling through a website like: https://www.coroflot.com/design-jobs# Firefox suddenly jumps back to the top of the page. This doesn't happen when I use other browsers such as Chrome or Safari.

All Replies (1)

more options

You may have switched on caret browsing.

You can toggle caret browsing off/on by pressing F7 (Mac: fn + F7).

  • Options/Preferences -> General: Browsing
    remove checkmark: [ ] "Always use the cursor keys to navigate within pages"

Note that this is a Firefox accessibility feature.


Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window