Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thuderbird will not install

  • 1 antwoord
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur Matt

BradleyBear
BradleyBear
more options

I'm trying to install TB for the first time. After extracting I get a screen that says this: "You may not have the necessary permissions to use all of the program you are about to run. You may run this program as a different user or contnue to run the program as the current user: a) Current used (Office1\My Name) b) Run the program as the following user: 

       User name:  Administrator
       Password:

If I select (a) Current user, the other options go blank and selecting "OK" goes nowhere. Selecting (b) Administrator requires a password which I can't work out.

Any similar experiences? and answers

Thanks

I'm trying to install TB for the first time. After extracting I get a screen that says this: "You may not have the necessary permissions to use all of the program you are about to run. You may run this program as a different user or contnue to run the program as the current user: a) Current used (Office1\My Name) b) Run the program as the following user: User name: Administrator Password: If I select (a) Current user, the other options go blank and selecting "OK" goes nowhere. Selecting (b) Administrator requires a password which I can't work out. Any similar experiences? and answers Thanks

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

sounds like you need to get the window administrator password.

See https://www.lifewire.com/how-do-i-find-the-windows-administrator-password-2626064