Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I have followed each step in the migration of my data profile, but after pasting the Thunderbird folder in the Roaming folder, when I start TB, no mail msgs.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur dbaldwin

dbaldwin
dbaldwin
more options

I had a hard drive failure and I have installed Windows 7 on a new drive and bit by bit I am repopulating the drive with programs. I am attempting (several times) to migrate my TB profile to the newly installed version of TB on the new drive. I am now very familiar with the location of the profile folder on the old and the new drives. I have followed the instructions on the support web page to the letter. I copied the TB folder from the Roaming folder on the old drive and pasted it into the TB folder in the Roaming folder on the new drive, C:\Users\David\AppData\Roaming\Thunderbird, overwriting the existing folder, and when asked, overwriting specific files as part of the process.

When I start TB, I have no email msgs, folders, subfolders, etc. I only have the address book and its contents. No preferences, no email accounts, etc. Note. On the old drive,the profile folder location was C:\Users\David\Documents\TB Mail Profile. It worked fine for years.

There are two folders in the Profile folder- 3anp8o3i.default and q226441r.default Below are the contents of the profiles.ini file in >Roaming>Thunderbird.

[General] StartWithLastProfile=1

[Profile0] Name=default IsRelative=1 Path=Profiles/3anp8o3i.default

[Profile1] Name=TB Email IsRelative=0 Path=C:\Users\David\Documents\TB Mail Profile Default=1 


  Thanks in advance for reading this far.  Please help.
I had a hard drive failure and I have installed Windows 7 on a new drive and bit by bit I am repopulating the drive with programs. I am attempting (several times) to migrate my TB profile to the newly installed version of TB on the new drive. I am now very familiar with the location of the profile folder on the old and the new drives. I have followed the instructions on the support web page to the letter. I copied the TB folder from the Roaming folder on the old drive and pasted it into the TB folder in the Roaming folder on the new drive, C:\Users\David\AppData\Roaming\Thunderbird, overwriting the existing folder, and when asked, overwriting specific files as part of the process. When I start TB, I have no email msgs, folders, subfolders, etc. I only have the address book and its contents. No preferences, no email accounts, etc. Note. On the old drive,the profile folder location was C:\Users\David\Documents\TB Mail Profile. It worked fine for years. There are two folders in the Profile folder- 3anp8o3i.default and q226441r.default Below are the contents of the profiles.ini file in >Roaming>Thunderbird. [General] StartWithLastProfile=1 [Profile0] Name=default IsRelative=1 Path=Profiles/3anp8o3i.default [Profile1] Name=TB Email IsRelative=0 Path=C:\Users\David\Documents\TB Mail Profile Default=1 Thanks in advance for reading this far. Please help.

All Replies (2)

dbaldwin
dbaldwin Vraag-eienaar
more options

dbaldwin said

I had a hard drive failure and I have installed Windows 7 on a new drive and bit by bit I am repopulating the drive with programs. I am attempting (several times) to migrate my TB profile to the newly installed version of TB on the new drive. I am now very familiar with the location of the profile folder on the old and the new drives. I have followed the instructions on the support web page to the letter. I copied the TB folder from the Roaming folder on the old drive and pasted it into the TB folder in the Roaming folder on the new drive, C:\Users\David\AppData\Roaming\Thunderbird, overwriting the existing folder, and when asked, overwriting specific files as part of the process. When I start TB, I have no email msgs, folders, subfolders, etc. I only have the address book and its contents. No preferences, no email accounts, etc. Note. On the old drive,the profile folder location was C:\Users\David\Documents\TB Mail Profile. It worked fine for years. There are two folders in the Profile folder- 3anp8o3i.default and q226441r.default Below are the contents of the profiles.ini file in >Roaming>Thunderbird. [General] StartWithLastProfile=1 [Profile0] Name=default IsRelative=1 Path=Profiles/3anp8o3i.default [Profile1] Name=TB Email IsRelative=0 Path=C:\Users\David\Documents\TB Mail Profile Default=1 Thanks in advance for reading this far. Please help.
dbaldwin
dbaldwin Vraag-eienaar
more options

In addition, I have tried changing the contents of the Profiles folder. I added the folder TB Mail Profile.default to the existing folders in the Profiles folder, I have deleted the other folders in the Profiles folder and then added the folder TB Mail Profile.default. Neither approached worked.