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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

install defaulted to wrong email

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  • 1 het hierdie probleem
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  • Laaste antwoord deur jMac

jMac
jMac
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I've installed TB before, and it asks for your email and PW, and does the rest wonderfully. I'm trying to install it on my wife's computer, but it defaulted to MY email address. It didn't give me the option of changing it. I uninstalled TB and tried it again - same problem.

I don't know why it is using my email address or where it is getting it from. How can I get it to install with her email address?

I've installed TB before, and it asks for your email and PW, and does the rest wonderfully. I'm trying to install it on my wife's computer, but it defaulted to MY email address. It didn't give me the option of changing it. I uninstalled TB and tried it again - same problem. I don't know why it is using my email address or where it is getting it from. How can I get it to install with her email address?

Gekose oplossing

The computer probably has a profile folder that includes your account. Uninstalling and re-installing the program doesn't affect the profile folder. If you don't need your account on that computer, Tools/Account Settings, Account Actions at the bottom left, Remove Account. Then, add your wife's account from Account Actions/Add Mail Account.

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sfhowes
sfhowes
  • Top 10 Contributor
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Gekose oplossing

The computer probably has a profile folder that includes your account. Uninstalling and re-installing the program doesn't affect the profile folder. If you don't need your account on that computer, Tools/Account Settings, Account Actions at the bottom left, Remove Account. Then, add your wife's account from Account Actions/Add Mail Account.

jMac
jMac Vraag-eienaar
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Thanks, that worked. I must have had a TB account on that computer at one time, but I don't remember it.