Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Most of "Thunderbird" 68.2.1 menu doesn't work! Especially quit.

  • 3 antwoorde
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur Wayne Mery

more options

On Mac OS 10.14.6, with Thunderbird 68.2.1, almost the entire list of items in the "Thunderbird" menu, do not work. "Quit Thunderbird" ignores my clicks. "About Thunderbird" does nothing. "Preferences"--nothing. "Services" does have a dropdown submenu, which works. The "Hide..."s don't work, nor "Show all". Anyone sharing these issues?

On Mac OS 10.14.6, with Thunderbird 68.2.1, almost the entire list of items in the "Thunderbird" menu, do not work. "Quit Thunderbird" ignores my clicks. "About Thunderbird" does nothing. "Preferences"--nothing. "Services" does have a dropdown submenu, which works. The "Hide..."s don't work, nor "Show all". Anyone sharing these issues?

Gewysig op deur Wayne Mery

All Replies (3)

more options

What happens if you do 1) Help > restart with addons disabled 2) shutdown and start again normal

more options

I am able to checkmark the "Disable all add-ons" box, but the lit-up "Make changes and restart" button does not work. I had to choose "Continue in safe mode", and when the app came back up, I still could not quit from the menu.

more options

As a test, please create a new empty profile. Does it work in that new profile?

See https://support.mozilla.org/en-US/kb/using-multiple-profiles for instructions