Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thunderbird won't move/copy old messages in defunct email account

  • 2 antwoorde
  • 1 het hierdie probleem
  • 127 views
  • Laaste antwoord deur jm

more options

I have an IMAP email account that is now defunct, thanks to my former university deleting that username. I have lots of emails there I want to save, but I can't copy or move them. I can access them currently, since there are clearly locally stored copies of the emails--I'm prompted for a password, but when I hit cancel, it shows the full text of the email or the full contents of a folder anyway.

When I drag and drop or select "Copy to..." nothing happens--no response of any kind, no sign of working in the background. Any recommendations? I'd love to remove this account so I don't get a password prompt every time I check email.

Thunderbird 68.3.0 on Debian 10

I have an IMAP email account that is now defunct, thanks to my former university deleting that username. I have lots of emails there I want to save, but I can't copy or move them. I can access them currently, since there are clearly locally stored copies of the emails--I'm prompted for a password, but when I hit cancel, it shows the full text of the email or the full contents of a folder anyway. When I drag and drop or select "Copy to..." nothing happens--no response of any kind, no sign of working in the background. Any recommendations? I'd love to remove this account so I don't get a password prompt every time I check email. Thunderbird 68.3.0 on Debian 10

Gekose oplossing

If you have mbox files then try this.

Exit Thunderbird.

Access profile folders. ~/.mozilla-thunderbird<Profile name>.

In ~/.mozilla-thunderbird<Profile name>/ ImapMail/'imap mail account folder': Copy the mbox file (no extension) - do not use 'Move' - just 'Copy'

Access : ~/.mozilla-thunderbird<Profile name>/ Mail/'Local Folders' folder'. Paste the mbox file into 'Local Folders' folder.

Start Thunderbird Look under 'Local Folders' mail account. Do you see folders with emails.

Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

Gekose oplossing

If you have mbox files then try this.

Exit Thunderbird.

Access profile folders. ~/.mozilla-thunderbird<Profile name>.

In ~/.mozilla-thunderbird<Profile name>/ ImapMail/'imap mail account folder': Copy the mbox file (no extension) - do not use 'Move' - just 'Copy'

Access : ~/.mozilla-thunderbird<Profile name>/ Mail/'Local Folders' folder'. Paste the mbox file into 'Local Folders' folder.

Start Thunderbird Look under 'Local Folders' mail account. Do you see folders with emails.

more options

I followed your directions and was able to find the files (no extension) that were the message data for all the different folders. It was a maze, and there were strangely a number of duplicates (maybe from times when I had to change my mail server for that account?), but I found everything eventually.

Once I copied them to Local Folders I could move and organize them as needed. Thanks!