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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My Firefox 76 browser reset and my Dashlane Add-On disappeared and I cannot find to reload as Add-On, help please?

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My system is Windows 10, up to date and Firefox 76 is my default browser. I have been using the Dashlane Add-On with Firefox for several months. Dashlane is still present on my desktop as a stand-alone app but it does not appear in the list of Firefox add-ons for reloading. Help please.

My system is Windows 10, up to date and Firefox 76 is my default browser. I have been using the Dashlane Add-On with Firefox for several months. Dashlane is still present on my desktop as a stand-alone app but it does not appear in the list of Firefox add-ons for reloading. Help please.

Gekose oplossing

It looks like Dashlane doesn't provide their Firefox Extension as a user installation; not shown at the AddonsMozilla.Org website. My guess is that it uses a "sideload" extension which has been part of the Dashlane installation package. The Firefox "rules" for sideload extensions have changed recently, so I imagine Dashlane has changed the manner in which they provide their Firefox add-on / extension. (Don't use it myself, so I am speculating about that,)

Please contact Dashlane support for help, or to ask for their Firefox extension.

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Gekose oplossing

It looks like Dashlane doesn't provide their Firefox Extension as a user installation; not shown at the AddonsMozilla.Org website. My guess is that it uses a "sideload" extension which has been part of the Dashlane installation package. The Firefox "rules" for sideload extensions have changed recently, so I imagine Dashlane has changed the manner in which they provide their Firefox add-on / extension. (Don't use it myself, so I am speculating about that,)

Please contact Dashlane support for help, or to ask for their Firefox extension.