Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thunderbird shows all identical “đ” chatacters in two important emails. One from Apple. All other emails show correctly. What can I change to solve this issue?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur ciciomato

ciciomato
ciciomato
more options

Two emails I received show strings of the same “đ” character instead of the correct text. I can correctly see the emails on my phone with Apple mail client, and in outlook email client on Windows. The emails are also perfect when I read them on webmail They only show these strange characters inside of Thunderbird on Windows 10. I’m using UNICODE UTF-8 in all messages.

I checked the font of the email and it’s Myriad, it’s on my pc so that should not be the issue. The emails were sent to Two different email accounts. Can I change something in the configuration settings?

Two emails I received show strings of the same “đ” character instead of the correct text. I can correctly see the emails on my phone with Apple mail client, and in outlook email client on Windows. The emails are also perfect when I read them on webmail They only show these strange characters inside of Thunderbird on Windows 10. I’m using UNICODE UTF-8 in all messages. I checked the font of the email and it’s Myriad, it’s on my pc so that should not be the issue. The emails were sent to Two different email accounts. Can I change something in the configuration settings?

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Before trying to answer, is yahoo involved at all, either receiving or sending?

There a two issues that are fairly common.

Yahoo being confused in their actions and Apple using their own interpretation on standards, I would like to try and limit the possibilities here.

Try changing the menu View > text encoding to western or to unicode if it is set to something else.

ciciomato
ciciomato Vraag-eienaar
more options

Hi thanks so much for taking the time to reply and help me out on this. To answer your question: I tried to switch from Western-UTF-8 and UNICODE.

Problem persists.

Yahoo is NOT involved in this, no sender email or recipient email accounts are on Yahoo. Apple IS involved, meaning one of the two emails I cannot access in terms of text readability is from Apple. What I just found out is that when I’m in the email preview vindow I change : View—> message body as —> original HTML Vs Simple HTML

it makes the switch. In original HTML the message seems to retain its formatting, I can see the logo image, the margins and alignment etc, but the text is a series of “dddd”.

In “simple HTML”, instead, I can see the text (the letters are a readable text), but the logo and all the formatting is GONE. Any ideas if there is a stable automatic way to make these types of emails be rendered normally? I can read the email 100% correctly on my phone, for example, and in Outlook.

Thank you very much!