Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

not sync

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur Andrew

Hello I need help,

I've been using SYNC for many years and it's always worked fine, but at the moment I can't sync my account on new devices.

do not know what's going on, I've done disconnect on all devices, I re-logged in but does not sync my passwords and sites

Hello I need help, I've been using SYNC for many years and it's always worked fine, but at the moment I can't sync my account on new devices. do not know what's going on, I've done disconnect on all devices, I re-logged in but does not sync my passwords and sites

All Replies (1)

Please allow 24 hours after disconnecting and logging in again.

Ensure that you have a stable connection and that you have selected passwords to be synced.

Menu button -> [your email address/Firefox Account] -> Sync Settings -> Change (to check what you have selected)

Be sure to hit "sync now" as well.