Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Desktop not synchronising with Android

  • 11 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Paul

more options

I do have a Firefox account but unfortunately synchronisation works only one way - things from my android go to computer but when I try to do this back I don't get any bookmarks or browsing history. I even wiped history on my phone to be sure and now it's empty. Screenshots in attachment.

I do have a Firefox account but unfortunately synchronisation works only one way - things from my android go to computer but when I try to do this back I don't get any bookmarks or browsing history. I even wiped history on my phone to be sure and now it's empty. Screenshots in attachment.
Aangehegde skermkiekies

All Replies (11)

more options

Hi

Are you signed into the same Firefox account with the same email address and password on both devices?

more options

Seburo powiedział

Hi Are you signed into the same Firefox account with the same email address and password on both devices?
Yes, it works one way - windows browser gets all data from the phone app. But at tge same time app doesn't get data from desktop.
more options

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

more options

Hello,

I have forced synchronisation as provided and I got bookmarks from desktop but not browsing history.

more options

Do you have browsing history set as a item to be synced by Firefox Sync?

more options

I cannot find such resource - it's neither in downloads folder nor in any part of firefox application - not in synchronisation, settings or history.

more options

If you type about:preferences#sync in the address bar of your desktop copy of Firefox, do you have history set to Sync?

more options

hello,

Unfortunately everything is and was set up well - history should be send to the phone.

How history from desktop should look like on the phone? Under which option it should be visible?

more options

Hi

You should see it under "History" in the Firefox for Android menu.

more options

Unfortunately these are the only things I see in "History" tab in Firefox for Android. History only from the moment I wiped it, nothing older.

more options

On your desktop copy of Firefox, browse to a new site. Visit pages on that site and save it as a bookmark. Wait a short while 15 minutes and then turn open Firefox for Android and let it Sync - you should see the bookmark and the browsing history for that site appear.