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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Features/options missing on banking website

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  • Laaste antwoord deur lex_uparki

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I am unable to do funds transfers between my bank accounts and it tells me I have "no accounts are available of this transaction." The "From" and "To" fields are unavailable. I used to be able to do this on Firefox with no issues; however this seems to be affected by the latest browser update. I tried deleting my history, cookies, cached data, etc. as well as refreshing Firefox; yet I get the same result.

I called the bank and they said there are no issues with my accounts. I logged into my account using my bank's phone app and also Chrome, and both of those worked. (see attached screenshots)

Any ideas on how to fix this?

I am unable to do funds transfers between my bank accounts and it tells me I have "no accounts are available of this transaction." The "From" and "To" fields are unavailable. I used to be able to do this on Firefox with no issues; however this seems to be affected by the latest browser update. I tried deleting my history, cookies, cached data, etc. as well as refreshing Firefox; yet I get the same result. I called the bank and they said there are no issues with my accounts. I logged into my account using my bank's phone app and also Chrome, and both of those worked. (see attached screenshots) Any ideas on how to fix this?
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I have also tried running Firefox in Safe Mode; same thing happens.