Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Email change

  • 3 antwoorde
  • 1 het hierdie probleem
  • 22 views
  • Laaste antwoord deur Paul

dbmalibu1
dbmalibu1
more options

I need to change my email address. My current registered email account was closed so I can't access the verification email to update my account information. Is there a way to verify my account without the registered email address?

I need to change my email address. My current registered email account was closed so I can't access the verification email to update my account information. Is there a way to verify my account without the registered email address?

All Replies (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

You will need to have access to your primary email address to be able to set it change a secondary email address.

dbmalibu1
dbmalibu1 Vraag-eienaar
more options

That's the problem.... My primary email address is closed and not accessible

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

I am sorry, but we will not be able to verify your account if you do not have access to the primary email address.