Missing bookmarks and passwords
I installed the latest version of Firefox browser and now my bookmarks and passwords are gone.How can I get them back or can I go back to before the update to the previous version to get everything back. I'm disabled and I rely on my computer to stay in touch with everything and I can't remember all my bookmarks and passwords. I tried one method from the website and it said that I had 11 bookmarks but it didn't restore them. Anybody that can help I would greatly appreciate it.
Gekose oplossing
Hey there!
That's great news! Well except for not recovering the passwords. See here for steps to recover the passwords from the profile folder: https://mzl.la/3kbzrLb .
I am using a Mac so I am not entirely sure how the steps work as it is mainly applicable to Windows. If you're using a Mac, do tell so I can try to find the alternative steps.
Hope it works!
Bithiah
Lees dié antwoord in konteks 👍 1All Replies (5)
Hey there!
Please see the following the article on how to recover your bookmarks: https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks
Also: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update
Hope I helped!
Kind regards,
Bithiah
Hi Bithiah,I got my bookmarks back but not my passwords.How do I get them back from my old/default profile?Thanks for your help and I hope to hear from you again soon.
Gekose oplossing
Hey there!
That's great news! Well except for not recovering the passwords. See here for steps to recover the passwords from the profile folder: https://mzl.la/3kbzrLb .
I am using a Mac so I am not entirely sure how the steps work as it is mainly applicable to Windows. If you're using a Mac, do tell so I can try to find the alternative steps.
Hope it works!
Bithiah
Hi Bithiah,Just wanted to let you know that all my passwords,usernames and websites showed up the next day when I started up firefox again.Is there a way to save all that information on my computer?So that I can print it out in case everything gets lost permantly?Thanks a million for everything you've been a big help.
I am glad I could be of some help! Well I recommend you to export your bookmarks and passwords and store them somewhere safe. So let's say the same issue of disappearance of bookmarks & passwords happens again, you can just import the files from earlier.
How to export passwords -> https://mzl.la/3paI340 How to export bookmarks -> http://mzl.la/1BAQB3f
How to import passwords ->https://mzl.la/3ZwNYRT How to import bookmarks -> http://mzl.la/1BAQuVo
You can certainly print out the files but I think that would be unnecessary but it's solely up to you. I would recommend you to keep the files in a USB stick.