Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problems Saving Downloaded Files

more options

My browser is not asking me if i want to OPEN SAVE or SAVE AS When I download. I want to be able to change the location and the file name. The browser is set to ask me but it never does. It just downloads and opens in another window to view.

My browser is not asking me if i want to OPEN SAVE or SAVE AS When I download. I want to be able to change the location and the file name. The browser is set to ask me but it never does. It just downloads and opens in another window to view.
Aangehegde skermkiekies

All Replies (1)

more options

Hi, is this problem with PDFs?

If you prefer to save ALL PDFs, return to the Settings page, Applications section (it's at the bottom of your screenshot), and choose "Save File" as your action for Portable Document Format files.

If you prefer to save SOME but not all PDFs, how would you like it to work? Here's one option:

Before Firefox 89, Firefox honored websites' instructions not to open certain PDFs in a tab and presented the Open/Save/Cancel dialog instead. Now, Firefox saves those files to disk automatically and opens them in a tab. If you want to reinstate the older behavior, there is a preference for that:

(A) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

More info on about:config: Configuration Editor for Firefox. The moderators would like us to remind you that changes made through this back door aren't fully supported and aren't guaranteed to continue working in the future.

(B) In the search box in the page, type or paste browser.download.force_save_internally_handled_attachments and pause while the list is filtered -- requires Firefox 118 or later

(C) Double-click the preference to switch the value from false to true

Does that restore Firefox to handling PDFs the way you prefer?

Helpful?

Vra 'n vraag

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.