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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

In Firefox, can't attach files to Yahoo Mail outgoing messages. Yahoo Mail works fine in Internet Explorer though.

  • 4 antwoorde
  • 184 hierdie probleem
  • 2 views
  • Laaste antwoord deur Chris Ilias

Jericat
Jericat
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Since yesterday, when I switched from Comcast to AT&T as my broadband internet connection, I have not been able to attach files to my Yahoo mail messages using Mozilla Firefox. I don't have this problem when using Internet Explorer, but my default browser is Firefox by choice. Is this a Yahoo issue or a Firefox issue? Can you help me resolve it?

Since yesterday, when I switched from Comcast to AT&T as my broadband internet connection, I have not been able to attach files to my Yahoo mail messages using Mozilla Firefox. I don't have this problem when using Internet Explorer, but my default browser is Firefox by choice. Is this a Yahoo issue or a Firefox issue? Can you help me resolve it?

All Replies (4)

tjlafave
tjlafave
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I managed to fix this problem by clearing Firefox's cache and restarting Firefox. It worked in IE, so I thought it was just a browser issue.

Clear cache. Restart Firefox. You may want to clear cache, restart computer, then restart firefox.

I also noted that the yahoo toolbar requested to make yahoo my default search engine when firefox restarted. There may be a glitch with their toolbar. My default is google -- and I had simply clicked CANCEL on previous attempts. This time I checked the boxes to NOT let yahoo become my default and then clicked OK. ..So canceling the option window may be part of the problems. Just a thought.

rblanks
rblanks
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Not helpful. 'clearing Firefox's cache' is not helpful, since 'cache' doesn't show up in any of the Firefox pulldown menu choices (wasted time looking for that), and the plethora of things 'recent' and 'history' to choose to act on in these menus is also a possible waste of time, not to mention removing useful info for no reason.

I, too, have had this problem 'intermittently' for many months, always involving the 'first' file to attach in a Yahoo! email, and I've always used this workaround OK: click on the filename showing as 'being attached' (while Yahoo's doohickey round spinner denoting 'in progress' whirls and whirls to no effect) and use "Remove File"; THEN, REPEAT 'attach file' task & it then works, if slowly. After that for the same email, attaching add'l files NEVER HAS A PROBLEM.

SO, now today, without any software update yet (I've downloaded Firefox v.11 & will install shortly), at numerous attempts during the day, I CANNOT get the FIRST file to attach in a Yahoo! email. Simply, utterly, frustrating without any rhyme or reason. "Everything else, on plethora of sites, working fine." thanks.

rblanks
rblanks
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Wow, here's an update -- I just ran the old version of Internet Explorer 7.0 on this machine, & accessed Yahoo! email, and the 'Attach File' task worked INSTANTLY (a lot faster than it's ever happened under Firefox 10.x). Wow, what is going on ???!!!

Chris Ilias
Chris Ilias
  • Moderator
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Hi rblanks,
You're replying to a thread that is over a year old. You should use https://support.mozilla.org/en-US/questions/new where volunteers can get more details about your setup.

Because this thread is so old and more people might start using it for their own questions, I'm going to lock it.