Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes when saving images

  • 3 antwoorde
  • 55 hierdie probleem
  • 1 view
  • Laaste antwoord deur JonesY

darxide
darxide
more options

Anytime I try to right click and save a .gif image Firefox immediately hard crashes to the crash report tool.

Even if I "View image" so it appears in a tab by itself and then use file/save as FF still crashes.

sometimes the image is actually saved, though and sometimes it isn't.

I have "IE Tab Plus" installed and if I switch to IE rendering I can save just fine, but I hate using IE for anything other than emergency usage.

Anytime I try to right click and save a .gif image Firefox immediately hard crashes to the crash report tool. Even if I "View image" so it appears in a tab by itself and then use file/save as FF still crashes. sometimes the image is actually saved, though and sometimes it isn't. I have "IE Tab Plus" installed and if I switch to IE rendering I can save just fine, but I hate using IE for anything other than emergency usage.

Gewysig op deur darxide

All Replies (3)

TonyE
TonyE
  • Moderator
more options

The Google Talk plugin has caused this type of crash for some. Try disabling that plugin to see if it helps. To do that in the Tools menu select Add-ons, then go to the Plugin section. Select the Google Talk plugin, then click on disable. Restart Firefox then see if you can save images.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your crash report shows the Flash.OCX plugin. That is the ActiveX plugin for IE and it looks like a very old 7.0.19.0 version.

You need to remove that plugin and install the latest Flash plugin for both browsers.
For Firefox you have Flash version 10.1.85.3 and that is also not the latest version.

See http://kb2.adobe.com/cps/191/tn_19166.html Troubleshoot Flash Player installation | Windows

JonesY
JonesY
more options

I have encountered this problem too last week. I just installed Firefox 4,then the problem was fixed!