after I drag the fire fox icon in to the application folder it asks if I want to replace an older version. after i click yes the next scree up states: "the operation can't be completed because you don't have permission to access some of the items."
I down loaded the newest version of firefox. After dragging the firefox icon into the 'A' folder icon a tab pops up asks if I want to replace an older version w/the newer one. when I click on replace following statement appears: "The operation can’t be completed because you don’t have permission to access some of the items." when I click on the OK the firefox screen pops up again putting me into a "loop" thus keep repeating the process over and over again.....What do I need to do to get beyond this?
I down loaded the newest version of firefox. After dragging the firefox icon into the 'A' folder icon a tab pops up asks if I want to replace an older version w/the newer one. when I click on replace following statement appears: "The operation can’t be completed because you don’t have permission to access some of the items." when I click on the OK the firefox screen pops up again putting me into a "loop" thus keep repeating the process over and over again.....What do I need to do to get beyond this?
All Replies (1)
- Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
- Trash the current Firefox application to do a clean (re)install.
- Install the new version that you have downloaded.
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.