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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why won't Firefox allow access to leaving comments on the UK's Daily Telegraph site but Safari does?

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I have Firefox 3.5.3 on my iBook running Mac OS 10.5.8 as well as Safari 5.0.3. I occasionally want to use the leave a comment facility on a newspaper site (the Daily Telegraph in the UK) but despite logging into my account I cannot do so. At first I thought it was a fault with the paper's website, but I fired up Safari and found there is no such problem. So the fault must lie with Firefox. Can this be true? And, if so, why?

I have Firefox 3.5.3 on my iBook running Mac OS 10.5.8 as well as Safari 5.0.3. I occasionally want to use the leave a comment facility on a newspaper site (the Daily Telegraph in the UK) but despite logging into my account I cannot do so. At first I thought it was a fault with the paper's website, but I fired up Safari and found there is no such problem. So the fault must lie with Firefox. Can this be true? And, if so, why?

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

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