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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox update is not recognized

  • 1 antwoord
  • 2 hierdie probleem
  • 12 views
  • Laaste antwoord deur the-edmeister

dontpanic79
dontpanic79
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This is my second attempt to contact you about this issue. The update to Firefox is not being recognized. When I click "About Firefox", I am given the information that I have 5.0. However, your own site does not recognize it when I attempt to download add-ons that require anything higher than 3.0. The information your site collects on my browser (shown to me below this box when I click "Show details") says that I am using 3.0. I tried to download something from another website that won't allow because it requires an up to date version of Firefox. Please assist me!

This is my second attempt to contact you about this issue. The update to Firefox is not being recognized. When I click "About Firefox", I am given the information that I have 5.0. However, your own site does not recognize it when I attempt to download add-ons that require anything higher than 3.0. The information your site collects on my browser (shown to me below this box when I click "Show details") says that I am using 3.0. I tried to download something from another website that won't allow because it requires an up to date version of Firefox. Please assist me!

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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See this:
https://support.mozilla.com/en-US/kb/websites+or+add-ons+incorrectly+report+incompatible+browser