Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Everytime I try to download Firefox it stops at 99% and 1 sec remaining. It never completes even though I've tried it many times. Why?

  • 2 antwoorde
  • 6 hierdie probleem
  • 1 view
  • Laaste antwoord deur KathyMac

KathyMac
KathyMac
more options

I can't download Firefox because it never completes the download. It ends at 99% complete with 1 sec remaining and never completes.

I can't download Firefox because it never completes the download. It ends at 99% complete with 1 sec remaining and never completes.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

KathyMac
KathyMac Vraag-eienaar
more options

I'm sorry but I'm a technotard when it comes to computers. I keep Help desks and the Geek Squad in busines. Ha. Would you be willing to give me more information on how to disable virus scanning. The website was confusing to me....see, I really am a technotard. Thanks.