Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox wont remember website data, always logs me out.

  • 2 antwoorde
  • 2 hierdie probleem
  • 6 views
  • Laaste antwoord deur cor-el

Zarakoa
Zarakoa
more options

For starters, I'm using Firefox in Sandboxie, but I don't think that has anything to do with this problem because I can login to twitter, close the tab, and re-open twitter and I'll be logged out.

This is really starting to irritate me.

How can I fix this?

For starters, I'm using Firefox in Sandboxie, but I don't think that has anything to do with this problem because I can login to twitter, close the tab, and re-open twitter and I'll be logged out. This is really starting to irritate me. How can I fix this?

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

If you re-open the tab using:

  • right-click any tab in the window > Undo Close Tab
  • Ctrl+Shift+t
  • History > Recently Closed Tabs

Does Firefox retain the session data (e.g., cookie) for that tab so you can keep using Twitter?

If you close that tab, then Ctrl+t to create a new tab in the same window and open Twitter, does that recognize your logged in status?

Some extensions may clean up behind you, but the ones I heard about aren't instant. To see whether extensions play a role in this issue, could you try Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Websites remembering you and automatically log you in is stored in a cookie.

  • Create a cookie 'allow' exception to keep such cookies, especially for secure websites and when cookies expire when Firefox is closed.
  • Tools > Options > Privacy > Cookies: Exceptions

In case you are using "Clear history when Firefox closes":

  • do not clear the Cookies
  • do not clear the Site Preferences

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

Clearing cookies will remove all specified (selected) cookies including cookies with an allow exception that you want to keep.