We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

New tabs opened from current web page pop up as 'about:blank'. I need to fix this! Please help

  • 2 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur AudreyP

more options

There will be a link on my current webpage to do an action (like post an article to Twitter, or to find a document to upload) and a pop up window will appear but it says 'about:blank'. It just started doing this within the last month or so. How do I fix??

Thanks!

There will be a link on my current webpage to do an action (like post an article to Twitter, or to find a document to upload) and a pop up window will appear but it says 'about:blank'. It just started doing this within the last month or so. How do I fix?? Thanks!

Gekose oplossing

Hello,

Try verify if happens in Safe Mode, try scann your Pc too:

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

Gekose oplossing

Hello,

Try verify if happens in Safe Mode, try scann your Pc too:

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

The safemode worked! Thank you!