Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

FF keeps running on background after visiting Google mail.

Ulisses Guedes
Ulisses Guedes
more options

Since FF 25, and with gtalk installed, FF keeps running on background only after visiting Gmail. Disabling the Gtalk addon the problem is the same. If visiting gmail with HTML only (slow connection) then firefox exit successfully. All other sites (F 25, 26 and 27) works fine. It is clear to me that is a Gtalk problem.

if uninstalling Gtalk plugin then FF (25 upto 27) closes on success.

The same problem was detected with the following recent Linux distribution: Ubuntu, OpenMandriva 2013, Mandriva 2010.2, Mandriva 2011 and Suse, on different machines but with similar hardware.

Gtalk works (call phone, chats and video calls) while it is running without problem, but at FF closing time it keeps running on background and did not allow open another window, except with option -new-instance.

Since FF 25, and with gtalk installed, FF keeps running on background only after visiting Gmail. Disabling the Gtalk addon the problem is the same. If visiting gmail with HTML only (slow connection) then firefox exit successfully. All other sites (F 25, 26 and 27) works fine. It is clear to me that is a Gtalk problem. if uninstalling Gtalk plugin then FF (25 upto 27) closes on success. The same problem was detected with the following recent Linux distribution: Ubuntu, OpenMandriva 2013, Mandriva 2010.2, Mandriva 2011 and Suse, on different machines but with similar hardware. Gtalk works (call phone, chats and video calls) while it is running without problem, but at FF closing time it keeps running on background and did not allow open another window, except with option -new-instance.

Gekose oplossing

Hello Uli1958,

Thanks for contacting Mozilla Support. It looks like a bug has already been filed regarding this issue. You can track the progress here:

https://bugzilla.mozilla.org/show_bug.cgi?id=969565

Cheers, Patrick

Lees dié antwoord in konteks 👍 0

All Replies (2)

patrickmc
patrickmc
more options

Gekose oplossing

Hello Uli1958,

Thanks for contacting Mozilla Support. It looks like a bug has already been filed regarding this issue. You can track the progress here:

https://bugzilla.mozilla.org/show_bug.cgi?id=969565

Cheers, Patrick

Ulisses Guedes
Ulisses Guedes Vraag-eienaar
more options

Hi, Patrick. Tanks for your help. There is something really magic with javascript code at gmail at "standard view". The problem did not happen visiting gmail using "HTML only (slow connection)" after I defines that view mode as default. if I start "HTML only" and changing to "standard" then the FF goes to background.

I'm marking the report as closed.