Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

After an automatic update, Firefox will start but immediately terminate. How can I fix this problem? I am sick and tired of manually un-installing Firefox!!

  • 4 antwoorde
  • 2 hierdie probleem
  • 4 views
  • Laaste antwoord deur cor-el

more options

Since Firefox version 12, after Firefox automatically applies an update, Firefox will launch and immediately terminate.

The only solution is to manually un-install Firefox, completely clean the registry of Firefox entries, and manually re-install a previous version of Fiirefox that will work -- I use version 4.0. And then manually update that version to the current version.

I DO NOT install the new automatic update option -- that is, the automatic maintenance option.

BUT never the less, EVERY TIME I check for the latest version of Firefox using HELP --> About Firefox, the UPDATE is AUTOMATICALLY RUN and FIREFOX WILL NOT WORK AGAIN.

I have put with this none sense for 18 versions of Firefox - MAKE IT STOP!!!!!!!

Thanks, David Breed

Since Firefox version 12, after Firefox automatically applies an update, Firefox will launch and immediately terminate. The only solution is to manually un-install Firefox, completely clean the registry of Firefox entries, and manually re-install a previous version of Fiirefox that will work -- I use version 4.0. And then manually update that version to the current version. I DO NOT install the new automatic update option -- that is, the automatic maintenance option. BUT never the less, EVERY TIME I check for the latest version of Firefox using HELP --> About Firefox, the UPDATE is AUTOMATICALLY RUN and FIREFOX WILL NOT WORK AGAIN. I have put with this none sense for 18 versions of Firefox - MAKE IT STOP!!!!!!! Thanks, David Breed

All Replies (4)

more options

I found that after Firefox v29, a LOT of my settings and
add-ons were changed / reset. Try this; Start Firefox in Safe Mode
While you are in safe mode;
Firefox Options > Advanced > General.
Look for and turn off Use Hardware Acceleration.
Then check ALL of your settings. Browser and add-ons. Then restart.

more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

I said in the description that Firefox WILL NOT run. So how can I look for hardware acceleration in a program window that does not appear? Attempting to start in Safe Mode does not change the behavior of the program. The program does not run -- that is, it starts and terminates within 500 ms.

The problem is unrelated to security software, because the program exhibits the same behavior with the Trend Micro software turned off.

I believe there is a "hidden" switch which signals the software to terminate. This how it looks in Process Explorer. Firefox.exe appears as a process for approximately 500 ms and terminates.

Gewysig op deur David

more options

You can use one of these to start Firefox in Safe Mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled

Can you bring up the Profile Manager to create a new profile (possibly when starting in Safe Mode by holding down Shift)?

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem