ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have a screen that keeps coming up, is this part of Forefox updates ?

  • 4 ردود
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه James

more options

I am unable to paste a screenshot, title reads "Open Software Updater', and it has a MCafee logo on it. But I do not have MCafee on my system ?

I am unable to paste a screenshot, title reads "Open Software Updater', and it has a MCafee logo on it. But I do not have MCafee on my system ?

All Replies (4)

more options

You can't attach a screenshot to the first post that starts a thread, but you can do that in subsequent replies.

If you get a pop-up message asking to update Firefox or plugins or other software then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

Cor-el, I will try what you suggested. I have tried Norton 360, Spybot, Mal ware bytes, & AdAware. Here is the screen shot: I will try the others this weekend.

more options

I agree with cor-el. From the look of the URL (really really far away) it's not Mozilla. So it's a scam. Stay away from pop-ups telling you to update. Malicious little bastards.

more options

Yes variations of the Your Firefox is out dated scam has been around for a good while now. I use Linux and I have gotten it the odd few times on some site redirects.

Modified by James