Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sleep Number SleepIQ attaches to browser and can not be removed

  • 1 (رد واحد)
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

BobinWV
BobinWV
more options

SleepIQ is a program from Sleep Number that monitors you sleep and can display them in graphical form. The first time I used it a window opened up on the left of my home page. This window is the log-in page for the SleepIQ information. I can shrink the size of the window down to about 2 inches wide, but have not been able to remove it!!

Troubleshooter showed no reference to SleepIQ/

Thanks,

Bob in WV

SleepIQ is a program from Sleep Number that monitors you sleep and can display them in graphical form. The first time I used it a window opened up on the left of my home page. This window is the log-in page for the SleepIQ information. I can shrink the size of the window down to about 2 inches wide, but have not been able to remove it!! Troubleshooter showed no reference to SleepIQ/ Thanks, Bob in WV

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you look for this program in the Windows Control Panel?

You can check in "Windows Control Panel > Programs" for recently installed programs to see if anything from Conduit or any other suspicious software like Search Protect shows up.

  • Control Panel > Programs > Programs and Features > Uninstall or change a program
  • Click the Installed column to sort by this heading

Extensions that do not have a "Remove" button are installed by other software and are not under control of the Firefox extension manager. Such globally installed extensions are usually found via a registry scan or are installed in a location that Firefox scans for installed extensions.

Extensions installed this way need to be removed via the settings (options/preferences) of the program that has added this extension or this program has to be uninstalled via "Control Panel > Programs". In Firefox you an only disable such an extension.