ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox eventually ignores my typing and keyboard commands, even in Safe Mode. How do I fix this?

  • 3 ردود
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه FredMcD

more options

I'm on a MacBook with Yosemite 10.10.3. Firefox 37.0.1.

I'll be browsing along and after a few minutes and several pages, I can no longer use my keyboard to communicate with Firefox. I can't open new tabs with keyboard commands, and typing in text boxes is no longer possible.

Restarting Firefox fixes it for a short time, but then it starts up again.

Restarting in Safe Mode didn't help.

Please advise.

I'm on a MacBook with Yosemite 10.10.3. Firefox 37.0.1. I'll be browsing along and after a few minutes and several pages, I can no longer use my keyboard to communicate with Firefox. I can't open new tabs with keyboard commands, and typing in text boxes is no longer possible. Restarting Firefox fixes it for a short time, but then it starts up again. Restarting in Safe Mode didn't help. Please advise.

All Replies (3)

more options

This still happens with Firefox in Safe Mode?

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

It didn't happen when my computer was in safe mode for an hour or so.

more options

That means one of the other programs on your computer is the cause.

Open the options on all of your protection programs, and tell them to leave the browses alone.

Check the programs that are on your computer

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the "Applications" folder. Linux: Check your user manual.

Go thru the list. If you find something that you don't know what it is, use a web search.

Troubleshoot Firefox Issues Caused By Malware {web link}