i just received a down load from you on maleware i was wondering if it came from you
I just opened my computer to check my e-mails and there was a male ware ad up on my screen. Did you send it or did it come from some where else?
All Replies (6)
DO NOT OPEN IT ! ! ! ! Where did it come from ?
Mozilla has a news letter you can subscribe to. I just read mine. The header was about third party trackers.
I just popped when i opened my screen. It said i was 93% vulnerable to male ware i save the down load.
the download i got was from firefoxpatch.exe"
Don't run that executable! It is not a legitimate Firefox patch. Mozilla doesn't send updates (parches) via email.
Sometimes a problem that seems like it is in Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- Anti-Rootkit Utility - TDSSKiller
- AdwCleaner (for more info, see this alternate AdwCleaner download page)
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? Please report back to us!
. Whenever you get a message / popup that software / files need to be updated;
DO NOT USE ANY OF THE PROVIDED LINKS
While this may be a legitimate message, it could also be Malware or a Virus. Any time you want or need to check for upgrades, go to the web site of the True Owner of the program in question. For example, to check out Firefox, go to Mozilla.org. {web link}
You can sent a report to The FBI via their web site Internet Crime Complaint Center (IC3) {web link}
You can also report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery
Help us safeguard Mozilla’s trademarks by reporting misuse {web link}
Nor does Mozilla send patch updates by way of a .exe as Firefox is not just for Windows but also Mac OSX and Linux. Updates are done in Firefox or by download from www.mozilla.org/firefox/all