Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to Identify a Plugin's Program

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه MikeWarner

MikeWarner
MikeWarner
more options

I've recently been having problem with shockwave and flash players, which makes firefox "hang" every now and then. When I went to my plugin page, I noticed there were three related to shockwave, and one was outdated. I thought there might have been a problem installing it so I throught of uninstalling and reinstalling the program. When I uninstalled shockwave and flash, the old version was still there. I tried to find it on my programs list in control pannel and couldnt find it. Any ideas how to find the program the plugin is refering to? I think this older version might be the one causing the problems and need to get rid of it before reinstalling player. Thanks!

I've recently been having problem with shockwave and flash players, which makes firefox "hang" every now and then. When I went to my plugin page, I noticed there were three related to shockwave, and one was outdated. I thought there might have been a problem installing it so I throught of uninstalling and reinstalling the program. When I uninstalled shockwave and flash, the old version was still there. I tried to find it on my programs list in control pannel and couldnt find it. Any ideas how to find the program the plugin is refering to? I think this older version might be the one causing the problems and need to get rid of it before reinstalling player. Thanks!

الحل المُختار

hi, please see if the adobe provided uninstaller can get rid of outdated flash versions on your system: https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

otherwise you can type about:plugins into the firefox address bar and this page should tell you the location of the particular plugin files in your filesystem.

Read this answer in context 👍 1

All Replies (2)

philipp
philipp
  • Moderator
more options

الحل المُختار

hi, please see if the adobe provided uninstaller can get rid of outdated flash versions on your system: https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

otherwise you can type about:plugins into the firefox address bar and this page should tell you the location of the particular plugin files in your filesystem.

MikeWarner
MikeWarner صاحب السؤال
more options

philipp said

otherwise you can type about:plugins into the firefox address bar and this page should tell you the location of the particular plugin files in your filesystem.

Thanks philip; this helped!