Firefox crashes
Crash ID: bp-8a45658a-7051-488e-8ac4-360732160124
Firefox will no longer open, everytime i attempt to open it it gives me the error message we're sorry Firefox had a problem and crashed, well try to restore your tabs and windows when it restarts
i have tried to restart firefox on safe mode it will not allow me and i have tried to uninstall and reinstalling as well and it has not worked
All Replies (2)
Product Firefox Version 43.0.4 Build ID 20160105164030 Release Channel release OS Windows NT OS Version 6.2.9200
Signature mozilla::ipc::MessagePump::Run
WinCRT.dll = Windows
vc32.dll = vCard and vCalenda
icudt55.dll = International Components for Unicode
jchavez1993 said
i have tried to restart firefox on safe mode it will not allow me
What do you mean? What happens?
If you have problems with current Shockwave Flash plugin versions then check this:
- see if there are updates for your graphics drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also:
hi, in case you have trusteer rapport installed on your system, please try to disable it or remove it once and see if this changes the issue...