Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can only get on the walgreens site if I use internet explorer. No problem with any other sites. How do I fix this?

Adamec
Adamec
more options

For the past month, I haven't been able to get onto my Walgreens account. I worked with Walgreens and they recommended trying Internet Explorer to get on. That worked. But I want to be able to use my regular Mozilla account.

What happens in Mozilla is I click on the symbol to log on and nothing happens. Nothing. But it works in Explorer. I don't like Explorer, although at least it works for this.

Any suggestions?

Thank you.

For the past month, I haven't been able to get onto my Walgreens account. I worked with Walgreens and they recommended trying Internet Explorer to get on. That worked. But I want to be able to use my regular Mozilla account. What happens in Mozilla is I click on the symbol to log on and nothing happens. Nothing. But it works in Explorer. I don't like Explorer, although at least it works for this. Any suggestions? Thank you.

All Replies (2)

FredMcD
FredMcD
more options

Please provide public (no password) link(s) that we can check out. No Personal Information Please !

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hmm, the login "landing" page is

https://www.walgreens.com/login.jsp

But it seemed that something else happened in between. Let's see whether I can follow it...

Hmm, okay, "Sign In" is a scripted link:

<a class="wag-header-signin-mobile" href="javascript: void(0);" ng-click="signinRedirection()">Sign In</a>

But I can't figure out how it works, i.e., the real login page address isn't listed, so how does it redirect?

Could you check a setting here (either):

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences

In the left column, click Advanced. Then on the right side, with the "General" mini-tab active, make sure the following is not selected (box is not checked): "Warn me when websites try to redirect or reload the page"