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why does http://search.chill-tab.com/?st=hp&q= keep coming back when i keep deleting and changing my preferences

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HI can you tell me why i keep getting this// http://search.chill-tab.com/?st=hp&q= ///// on my search engine and my homepage when i always used to change it to // www.google.co.uk // but it keeps coming back , i delete it in the preference (search and homepage ) but keeps coming back to this ///// http://search.chill-tab.com/?st=hp&q= ///never used to before v57. i even gone back to v56.0.2 and keeps doing the same here ....WHY ...MAC OS latest updates etc ... ...How do i get rid of this completely from firefox //// http://search.chill-tab.com/?st=hp&q= /////. I CANNOT DELETE OR GET RID OF THIS , I CHANGE PREF ETC ,, HOMEPAGE AND SEARCH ENGINES ( i even delete all the others , not google ) even tried an older version .Never had this until v57.0 ...

running mac mini late 2014 all latest updates (10.12.6) ..


edited email from public and search/spam bots

HI can you tell me why i keep getting this// http://search.chill-tab.com/?st=hp&q= ///// on my search engine and my homepage when i always used to change it to // www.google.co.uk // but it keeps coming back , i delete it in the preference (search and homepage ) but keeps coming back to this ///// http://search.chill-tab.com/?st=hp&q= ///never used to before v57. i even gone back to v56.0.2 and keeps doing the same here ....WHY ...MAC OS latest updates etc ... ...How do i get rid of this completely from firefox //// http://search.chill-tab.com/?st=hp&q= /////. I CANNOT DELETE OR GET RID OF THIS , I CHANGE PREF ETC ,, HOMEPAGE AND SEARCH ENGINES ( i even delete all the others , not google ) even tried an older version .Never had this until v57.0 ... running mac mini late 2014 all latest updates (10.12.6) .. edited email from public and search/spam bots

Modified by James

All Replies (2)

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Never post any personal information because an adware robot could find it, and start sending you all kinds of spam. This includes e-mail, phone, and home information.

Please remove that information from your post.


You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

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One possible culprit would be an extension. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. Then cast a critical eye over the list on the right side. Any system extensions that Firefox installs on its own are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious? If in doubt, disable.

Sometimes a link will appear above a disabled extension to restart Firefox before the change takes effect. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

Note that you may still need to change your home page and default search engine settings after removing a bad extension.