We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Websites don't load properly.

  • 4 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه FredMcD

more options

The image perfectly sums up what I get with 90% of the websites I visit.

The browser doesn't stop loading. I can't get the sites to work, at all. And re-installing my browser doesn't work. This all happened after my ESET32 did a virus scan and deleted a bunch of files. I can't seem to fix this issue at all. I've also tried running the browser in safe mode, but this doesn't seem to be doing anything either.

Any help would be very much appreciated.

The image perfectly sums up what I get with 90% of the websites I visit. The browser doesn't stop loading. I can't get the sites to work, at all. And re-installing my browser doesn't work. This all happened after my ESET32 did a virus scan and deleted a bunch of files. I can't seem to fix this issue at all. I've also tried running the browser in safe mode, but this doesn't seem to be doing anything either. Any help would be very much appreciated.

الحل المُختار

It's possible that some Firefox files were corrupted.

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

Read this answer in context 👍 0

All Replies (4)

more options

Posting the image in the replies because it was missing somehow.

more options

الحل المُختار

It's possible that some Firefox files were corrupted.

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

more options

This has fixed my problem. Thank you very much.

more options

Glad to help. Safe Surfing.