Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

i keep having to change my password with my isp, will work for a day or two then the isp refuses the password - they are not familiar with thunderbird

  • 1 (رد واحد)
  • 1 has this problem
  • 6 views
  • آخر ردّ كتبه Matt

johhn71
johhn71
more options

i keep having to change my password with my isp, will work for a day or two then the isp refuses the password - they are not familiar with thunderbird

i keep having to change my password with my isp, will work for a day or two then the isp refuses the password - they are not familiar with thunderbird

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?
  • What is the exact error message?