Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to reset google 2 step authentication

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 12 views
  • آخر ردّ كتبه christ1

NaturalEnquirer
NaturalEnquirer
more options

I had to change Google account password for security reasons. I try to enter new password in Thunderbird but not recognized probably because of the 2 step authentication. Previously only way to make the account work was to remove it and add back the account. Any way to get around that?

I had to change Google account password for security reasons. I try to enter new password in Thunderbird but not recognized probably because of the 2 step authentication. Previously only way to make the account work was to remove it and add back the account. Any way to get around that?

All Replies (2)

user01229325
user01229325
more options

If you choose to use 2 step authentication you need to generate an app specific password at gmail and use that instead of your normal password.

Once you do this you can edit the saved password, assuming you saved one in Thunderbird, by going to... Options-Security-passwords-Saved passwords Click Show passwords. Right click the old password and then Edit

christ1
christ1
  • Top 25 Contributor
more options
If you choose to use 2 step authentication you need to generate an app specific password at gmail and use that instead of your normal password.

This is true for POP accounts, but not necessarily for IMAP and SMTP.

I try to enter new password in Thunderbird but not recognized probably because of the 2 step authentication.

What makes you believe 2-step authentication is the culprit?

What is your account type - POP or IMAP?