ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

gmail stopped recognizing my computer on one of my 4 accounts

  • 1 (رد واحد)
  • 1 has this problem
  • 14 views
  • آخر ردّ كتبه Matt

more options

Six days ago Gmail stopped recognizing my Thunderbird accounts during the day. Three of the accounts were re-connected. The fourth account is still a problem. Gmail says that it does not recognize my computer and is looking to verify the account. The email backup account was asked to verify that the activity was me -- I did that. Now, Gmail wants to send a verification code to my old phone #. At one point in this process I was able to change the phone # to the current phone number. I got a confirmation of that change, but Gmail continues to want to send the verification code to the old number. There is a "other ways to verify" link on the Gmail page, but the ONLY option is my OLD phone #. Any suggestions ?? Thanks

Six days ago Gmail stopped recognizing my Thunderbird accounts during the day. Three of the accounts were re-connected. The fourth account is still a problem. Gmail says that it does not recognize my computer and is looking to verify the account. The email backup account was asked to verify that the activity was me -- I did that. Now, Gmail wants to send a verification code to my old phone #. At one point in this process I was able to change the phone # to the current phone number. I got a confirmation of that change, but Gmail continues to want to send the verification code to the old number. There is a "other ways to verify" link on the Gmail page, but the ONLY option is my OLD phone #. Any suggestions ?? Thanks

All Replies (1)

more options

This is entirely a google/gmail issue. I suggest you log into your account at google and update your phone number. but if you are unable to do that. I suggest you contact google directly. No one here will be able to help you.