ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Extensions

  • 1 (رد واحد)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه FredMcD

more options

I cant delete the extension https: /?sk=h_chr. It is a remnent from Facebook Purity that I did not like and got rid of. Facebook.com is in the address bar, but when I click on something on Facebook page, the extension attaches itself, and causes my laptop to screw up. Usually have to restart. Facebook Purity has not been any help in resolving this issue. The extension does not show up in any firefox or chrome setteing so that i can block or delete it. I am beyond frustrated. Can anybody help?

I cant delete the extension https: /?sk=h_chr. It is a remnent from Facebook Purity that I did not like and got rid of. Facebook.com is in the address bar, but when I click on something on Facebook page, the extension attaches itself, and causes my laptop to screw up. Usually have to restart. Facebook Purity has not been any help in resolving this issue. The extension does not show up in any firefox or chrome setteing so that i can block or delete it. I am beyond frustrated. Can anybody help?

All Replies (1)

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh).

Now try to remove the add-on. Is the problem still there?