We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

HTML content not showing in email

  • 5 ردود
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه quinnbguy

more options

Hi- I've been using Thunderbird for 2+ years and all of a sudden, HTML content isn't displaying within the email. Options show that remote content is enabled. I have unchecked it, closed Thunderbird, reopened it, reenabled remote content, reopened Thunderbird and the problem persists. Any ideas? This is nonsense. Thankls

Hi- I've been using Thunderbird for 2+ years and all of a sudden, HTML content isn't displaying within the email. Options show that remote content is enabled. I have unchecked it, closed Thunderbird, reopened it, reenabled remote content, reopened Thunderbird and the problem persists. Any ideas? This is nonsense. Thankls

الحل المُختار

What do you have for View/Message Body As?

Read this answer in context 👍 1

All Replies (5)

more options

Hi Have a look at Options - View. Look for HTML or plain text. The Remote content setting only refers to embedded links to online images/pages, but the email itself can be HTML.

more options

View/Message Body As must be Original HTML for remote images to be visible. Also check webmail to see if the images are blocked before messages are downloaded to TB.

more options

This is happening with all emails and I hadn't played with any of the Thunderbird settings prior to this happening. I can confirm that download content is enabled and the email's content is fully viewable when viewing through webmail. Problem still persists. I have even uninstalled and reinstalled Thunderbird. The problem remains.

more options

الحل المُختار

What do you have for View/Message Body As?

more options

Thanks on that last bit of help. I've never touch that setting before, but found it had been somehow bumped to Simple HTML. I switched it to Original HTML and all is well again. Thanks