Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox doesn't open

  • 1 (رد واحد)
  • 1 has this problem
  • 7 views
  • آخر ردّ كتبه cor-el

katherine.hernandez.e
katherine.hernandez.e
more options

Every time I turn on my computer Firefox wont open until I open Chrome at leats once, after I open Chrone I have no problem I can close it and continue to work in Firefox, but it is still a weird problem, I have also uninstall and reinstall Firefox several times but it doesnt fix the problem.

Every time I turn on my computer Firefox wont open until I open Chrome at leats once, after I open Chrone I have no problem I can close it and continue to work in Firefox, but it is still a weird problem, I have also uninstall and reinstall Firefox several times but it doesnt fix the problem.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.