ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmark backup not loading

  • 1 (رد واحد)
  • 0 have this problem
  • 10 views
  • آخر ردّ كتبه pgtjr

more options

This morning after no noticeable change to my computer, the bookmarks are missing from Firefox. I thought it might be after last update, but that was a week ago (I think) and I didn't have this issue until after the weekend (computer on but not used, system did not restart). The bookmark backups are listed but i get the following error when trying to load them:

"Unable to process the backup file."

I have found the file location, but even trying to do it manually gives the same error.

Is this a bug from the new update?

This morning after no noticeable change to my computer, the bookmarks are missing from Firefox. I thought it might be after last update, but that was a week ago (I think) and I didn't have this issue until after the weekend (computer on but not used, system did not restart). The bookmark backups are listed but i get the following error when trying to load them: "Unable to process the backup file." I have found the file location, but even trying to do it manually gives the same error. Is this a bug from the new update?

الحل المُختار

Issue solved by restarting. Lost all the tabs I had open in one window (which is what I was afraid of), but the bookmarks are back. Oh well, I guess I didn't need to look at those things anyway, or i'll find them again.

Read this answer in context 👍 0

All Replies (1)

more options

الحل المُختار

Issue solved by restarting. Lost all the tabs I had open in one window (which is what I was afraid of), but the bookmarks are back. Oh well, I guess I didn't need to look at those things anyway, or i'll find them again.