We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Everything is locked

  • 1 (رد واحد)
  • 0 have this problem
  • 1 view
  • آخر ردّ كتبه Paul

cocktherockhardjohnson
cocktherockhardjohnson
more options

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accounts I’ve had for years because of firefox, I’m going to do something rash. I literally can’t even access my [expletive] email to prove it was me because I wanted to uP mY sEcUrItY and use randomly generated passwords. Help and help fast.

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accounts I’ve had for years because of firefox, I’m going to do something rash. I literally can’t even access my [expletive] email to prove it was me because I wanted to uP mY sEcUrItY and use randomly generated passwords. Help and help fast.

Modified by Paul

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Please appreciate that Firefox Sync is designed to sync bookmarks between copies of Firefox - it is not designed as online storage.

If you do not have your Firefox Account password, this article will help: https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information#w_ive-forgotten-my-firefox-account-password-how-do-i-reset-it

If you are instead referring to a Primary Password in Firefox, this article will help: https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it