Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Global search not working for a specific email

  • 2 (ردّان اثنان)
  • 0 have this problem
  • 2 views
  • آخر ردّ كتبه T3rm1

T3rm1
T3rm1
more options

I have an email that is not indexed correctly and is not found using the global search. I have already deleted the global database and recreated the index. It's still not found searching by a simple word. What is the best way to submit a bug ticket?

I have an email that is not indexed correctly and is not found using the global search. I have already deleted the global database and recreated the index. It's still not found searching by a simple word. What is the best way to submit a bug ticket?

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Is the message in a folder that is excluded from global search? Right-click the folder, Properties, to check.

T3rm1
T3rm1 صاحب السؤال
more options

sfhowes said
Is the message in a folder that is excluded from global search? Right-click the folder, Properties, to check.

No, I'm pretty sure it's a bug. The email appears in the result for some search terms but for most it doesn't. The search term is always a single word, only ASCII letters.

Modified by T3rm1