ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"bookmark this page" would bring up a window giving me a choice of folders to save to, not any more.

  • 4 ردود
  • 36 have this problem
  • 11 views
  • آخر ردّ كتبه misellen

more options

Since upgrading to ver 3.6.12 a problem has arisen. I have lost the ability to choose where I want my new bookmark placed Prior to the upgrade a window would pop up giving me the choice as to where to place the bookmark. It now just puts it in the bookmark root. Am I missing something basic here?

Since upgrading to ver 3.6.12 a problem has arisen. I have lost the ability to choose where I want my new bookmark placed Prior to the upgrade a window would pop up giving me the choice as to where to place the bookmark. It now just puts it in the bookmark root. Am I missing something basic here?

الحل المُختار

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

>In Firefox 4 Safe mode also disables plugins (Tools > Add-ons > Plugins) and hardware acceleration (Tools > Options > Advanced > General)

Read this answer in context 👍 3

All Replies (4)

more options

الحل المُختار

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

>In Firefox 4 Safe mode also disables plugins (Tools > Add-ons > Plugins) and hardware acceleration (Tools > Options > Advanced > General)

more options

Thank you very much for your prompt reply cor-el. Followed your instructions and found a dodgy extension. (Freeradio 0.1) It enabled me to listen to Country music ( not much here in the UK) I downloaded this when I did the upgrade. Lesson learned - do one thing at a time!!

more options

I followed the instructions to disable all my "Add-ons". I then found that when I enabled McAfee SiteAdvisor 3.3 the problem reappeared.

more options

The iComment toolbar was causing the problem for me.