We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

3.6.12 only prints background image on HP1018, no foreground text.

  • 2 (ردّان اثنان)
  • 4 have this problem
  • 3 views
  • آخر ردّ كتبه JohnL1

more options

When printing any web page on my HP LaserJet 1018 FireFox only prints the background graphics, no foreground text. The page prints correctly via IE.

When printing any web page on my HP LaserJet 1018 FireFox only prints the background graphics, no foreground text. The page prints correctly via IE.

All Replies (2)

more options

See if this solves that problem.

Type about:config in the URL bar and hit Enter.
If you see the warning, you can confirm that you want to access that page.

Pref = print.printer_HP_LaserJet_1018.print_margin_
Right-click and reset each of those 4 preferences. Then restart Firefox.
The values are all out of whack for those prefs. The Canon printer has proper looking values for those prefs, by way of comparison.

more options

Resetting the HP_LaserJet_1018.print_margin... resolved the problem. Any idea how they might have gotten corrupted? Thank You.