ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My internet works fine, but Firefox is reporting an update and is not connecting to the update server.

  • 1 (رد واحد)
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

more options

At least twice a day, Firefox will ask me if I want to update. This is strange because I have it set to automatically download and install updates. In addition, if I instruct it to update the software, it will say that it is connecting to update server, but will not progress any further. I have even tried leaving it alone for 12 hours in an effort to let it update. My internet connection is fine. I have no other problems using the web. My operating system is Mac OS X 10.6.7

At least twice a day, Firefox will ask me if I want to update. This is strange because I have it set to automatically download and install updates. In addition, if I instruct it to update the software, it will say that it is connecting to update server, but will not progress any further. I have even tried leaving it alone for 12 hours in an effort to let it update. My internet connection is fine. I have no other problems using the web. My operating system is Mac OS X 10.6.7

All Replies (1)

more options

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

Modified by cor-el