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Firefox crashes

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Crashes immediately upon launch. Happened immediately after an upgrade option was pushed and I opted to perform the upgrade. Have rebooted several times with same result. No crash ID is displayed nor does it seem to generate an error code.

Crashes immediately upon launch. Happened immediately after an upgrade option was pushed and I opted to perform the upgrade. Have rebooted several times with same result. No crash ID is displayed nor does it seem to generate an error code.

الحل المُختار

In this case the plus-in Roboform needed to be upgraded to the most current release. After upgrading all is well. Seems that Firefox could produce a more friendly error than a fatal crash.

Thanks for the insight.

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All Replies (5)

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Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":


There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See:

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الحل المُختار

In this case the plus-in Roboform needed to be upgraded to the most current release. After upgrading all is well. Seems that Firefox could produce a more friendly error than a fatal crash.

Thanks for the insight.

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That is a problem with Roboform.

You can try to update to the latest Roboform version (7.6.3)

  • bug 691271 RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform
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This morning I turned on my PC (WinXPsp3) and Firefox crashed immediately upon launch, yesterday everything was working fine except for the continuous push for 7.0.1 which doesn't support Adobe Acrobat - Create PDF 1.1 Happened immediately after an upgrade option was pushed AUTOMATICALLY to which I got NO option to perform. Have gone back two (2) recovery points with the same results. The message "will try to reestablish tabs and "what were you doing" option does not work, only "quit" works and then restart comes back with the same message. Rebooted several times with same result. No crash ID is displayed nor does it seem to generate an error code. Gave up and reinstalled 6.0.2 and is working now. Mozilla, this is unacceptable (Pushing an unauthorized update) despite your claims that on 7.0.1 and version 8 you are fixing security issues. I have other security tools that warn me about dangerous sites, etc.

[this written from my Win7 laptop running FF6.0.2]

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hey laozisailor, please install Firefox8 , if still crash, create a new topic along with your crashid