We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot create a new sync account on my desktop because it tells me that my email address is invalid: how do I correct this?

  • 2 (ردّان اثنان)
  • 17 have this problem
  • 14 views
  • آخر ردّ كتبه cor-el

more options

I am trying to create a new sync account, but my email address is rejected as an "invalid address": what must i do to overcome that?

I am trying to create a new sync account, but my email address is rejected as an "invalid address": what must i do to overcome that?

الحل المُختار

Hi,

One reason could be that the email address is already registered. You can check that by typing a few extra characters. If the email is already registered you can Connect to that, otherwise you may have to register with another account.

Firefox Sync

Read this answer in context 👍 1

All Replies (2)

more options

الحل المُختار

Hi,

One reason could be that the email address is already registered. You can check that by typing a few extra characters. If the email is already registered you can Connect to that, otherwise you may have to register with another account.

Firefox Sync

Modified by Vivek

more options

Make sure that you type the full email address and wait a while.
You may see that message only while you are still typing your email address and in that case the message should disappear once you finished typing it.