We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why do I keep getting a popup window entitled "Software Update"?

  • 2 (ردّان اثنان)
  • 4 have this problem
  • 5 views
  • آخر ردّ كتبه steveb6565

steveb6565
steveb6565
more options

I keep getting a small popup window entitled "Software Update". It happens without any warning or reason. It has 2 buttons in it - 'Finish' and 'Cancel' - and when I press either one of them they don't appear to do anything and the popup window just sits there! I have to press the 'X' button and close out this window every time it pops up. Does anyone know what this is, and more importantly how do I get rid of it?

I keep getting a small popup window entitled "Software Update". It happens without any warning or reason. It has 2 buttons in it - 'Finish' and 'Cancel' - and when I press either one of them they don't appear to do anything and the popup window just sits there! I have to press the 'X' button and close out this window every time it pops up. Does anyone know what this is, and more importantly how do I get rid of it?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Please Update to the latest Firefox 19.0.x version.

  • Help > About Firefox

The Firefox Firefox 17.0 version that you currently run is no longer supported with security updates.

steveb6565
steveb6565 صاحب السؤال
more options

Thanks much.