ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The sound at youtube goes mute automatically and/or when i'm in a flash game and i press a link the sound also mutes. it only happened when i updated firefox :(

more options

the sound mutes, the bar keeps downloading and "playing"

when i go back or pause+play the sound goes back on

when im playing a game i have to open chrome because the sound mutes everytime i click anything on the (flash) game

im considering moving to chrome, im very disapointed with last firefox update, its full of bugs... ;(

the sound mutes, the bar keeps downloading and "playing" when i go back or pause+play the sound goes back on when im playing a game i have to open chrome because the sound mutes everytime i click anything on the (flash) game im considering moving to chrome, im very disapointed with last firefox update, its full of bugs... ;(

All Replies (1)

more options

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Flash Plugin - Keep it up to date and troubleshoot problems

Adobe Flash plugin has crashed - Prevent it from happening again

Flash 11.3 doesn't load video in Firefox

Other, more technical information about these issues can be found under these Links:

http://forums.adobe.com/thread/1018071?tstart=0

http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html


Please tell us if this helped!